FAQ
1. How long does shipping take?
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Processing: Lamps: 1-3 business days; Chairs: 2-5 business days; Height-adjustable tables: 3-7 business days.
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Shipping: Lamps via parcel: 5-10 days; Tables and chairs via freight: 7-20 business days. You'll receive tracking and the carrier will contact you to schedule delivery.
2. What are shipping costs?
Calculated at checkout based on size/weight. Tables and chairs have separate freight charges. Free shipping on qualifying orders.
3. Do you ship outside the contiguous US?
Currently, only to the contiguous 48 states.
4. Do items require assembly?
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Height-adjustable tables: Yes, require assembly (attaching legs, frame, control box). Instructions included. Often requires two people.
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Ergonomic chairs: Yes, require assembly (attaching base, seat, back, armrests).
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Desk lamps: Minimal assembly (attaching base, pole, shade).
5. What types of height-adjustable tables do you offer?
| Type | Best For | Features |
|---|---|---|
| Electric Standing Desks | Sit-stand work | Dual or single motor, programmable memory presets |
| Manual Crank Desks | Budget-friendly | Hand crank adjustment |
| Pneumatic Desks | Quick adjustment | Gas spring mechanism |
| Desktop Converters | Existing desk | Sit-stand on top of current desk |
Weight Capacity: Typically 150-350 lbs. Check product specs.
6. What types of ergonomic chairs do you offer?
| Type | Best For | Features |
|---|---|---|
| Task Chairs | Daily office work | Adjustable seat height, lumbar support, armrests |
| Mesh Back Chairs | Breathability, long hours | Breathable mesh back, adjustable features |
| Executive Chairs | Style, comfort | High back, padded, leather/fabric |
| Kneeling Chairs | Posture correction | Open angle, weight on shins |
Weight Capacity: Typically 250-400 lbs. Check product specs.
7. What types of desk lamps do you offer?
| Type | Best For | Features |
|---|---|---|
| LED Desk Lamps | Task lighting | Energy-efficient, adjustable brightness, color temperature |
| Architect Lamps | Drafting, detailed work | Adjustable arm, clamp or base |
| Touch Control Lamps | Ease of use | Touch-sensitive dimming |
| Monitor Light Bars | Screen glare reduction | Clips to monitor, USB powered |
Safety: All desk lamps comply with UL 153 safety standards.
8. How do I adjust my height-adjustable table?
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Electric: Press up/down buttons to desired height. Some models have memory presets.
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Manual: Turn crank handle clockwise/counterclockwise.
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General: Clear any obstructions before adjusting. Ensure cords have enough slack.
9. How do I care for my ergonomic chair?
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Fabric/Mesh: Vacuum regularly; spot clean with mild detergent.
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Leather/Faux leather: Wipe with damp cloth; use conditioner periodically.
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Mechanisms: Keep clean; lubricate if squeaky.
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Casters: Remove hair/debris for smooth rolling.
10. How do I care for my desk lamp?
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Unplug before cleaning. Wipe with dry cloth.
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Use only recommended bulb type and wattage.
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Keep away from flammable materials.
11. What payment methods do you accept?
Visa, Mastercard, Amex, Discover, PayPal, Apple Pay, and financing options (Affirm/Klarna).